Legal & Policies

Eligibility

• You can create an account if you are at least 13 years old
• Business accounts can be created by authorized representatives

• You cannot create multiple accounts for the same role
• You cannot use another person's account
• You cannot share your login credentials with others

• By registering, you confirm all information you provide is accurate and current

Accounts & Security

• You can change your password and update your profile at any time
• You can delete your account by contacting support

• You must not share your credentials — you are responsible for all activity on your account
• You must not attempt to access other users' accounts

• Notify us immediately if you suspect unauthorized use of your account

Payments & Billing

• All amounts are in Indian Rupees (INR)
• You can raise billing disputes within 30 days of the statement date

• Wallet top-ups do not attract GST (not a taxable supply)

• GST at 18% is applied at point of consumption — campaigns, rentals, taxable purchases
• Creator payments are subject to TDS deductions as required by Indian tax law
• Prices are subject to change with 30 days advance notice

Intellectual Property

• Your content remains your property, subject to the license granted to AiduPlay
• You can report IP infringement via care.aiduplay@gmail.com

• You cannot copy, modify, distribute, sell, or lease any part of the platform
• You cannot use AiduPlay trademarks or logos without written consent

Termination

• You can terminate your account at any time
• Advertisers: unused prepaid balance refunded within 30 business days
• Creators: earned revenue above minimum threshold paid in next cycle

• AiduPlay may suspend or terminate accounts immediately for Terms violations

• AiduPlay may retain data as required by law following termination
• Processing fees may apply to advertiser refunds

Governing Law & Disputes

• These Terms are governed by the laws of India and the state of Mizoram
• Disputes are subject to a 30-day good-faith negotiation period first
• Unresolved disputes go to binding arbitration under the Arbitration and Conciliation Act 1996
• Arbitration proceedings conducted in Aizawl, Mizoram in English
• Contact: care.aiduplay@gmail.com